Website Terms & Conditions

Effective Date: September 3, 2026
Last Updated: September 3, 2026

These Website Terms & Conditions (“Terms”) govern access to and use of the e-motion wellness® website, including its content, features, forms, resources, and online services. By using the website, you agree to these Terms. If you do not agree, discontinue use of the website.

I. WEBSITE INFORMATION

The website provides general information about e-motion wellness®, its programs, approach, and services. Content is informational and educational and is not individualized medical, psychiatric, psychological, therapeutic, or other professional healthcare advice.

II. NOT MEDICAL ADVICE

Website information is not a substitute for professional medical advice, diagnosis, evaluation, or treatment. Do not disregard or delay professional care, discontinue treatment, or make healthcare decisions solely because of website content.

III. NO PROVIDER-PATIENT RELATIONSHIP

Using the website, viewing content, completing a general form, requesting information, or communicating through the website does not by itself create a provider-patient relationship. A treatment relationship is established only through the applicable intake, consent, evaluation, admission, and treatment process.

IV. EMERGENCIES AND CRISIS SITUATIONS

THIS WEBSITE IS NOT FOR MEDICAL EMERGENCIES OR CRISIS INTERVENTION. If you or another person is experiencing a medical emergency, call 911 or go to the nearest emergency department. If you or someone you know is experiencing a mental health or suicide-related crisis in the United States, call or text 988. Do not rely on website forms, email, social media, voicemail, or other non-emergency channels for immediate assistance.

V. PROGRAMS, SERVICES, AND ELIGIBILITY

Descriptions of programs, treatments, therapies, services, approaches, or potential benefits are general information. Not every service is appropriate for every individual. Eligibility, admission, treatment recommendations, and services depend on individual circumstances and professional evaluation. Nothing on the website guarantees acceptance, eligibility, insurance coverage, or a particular service.

VI. NO GUARANTEE OF RESULTS

Individual experiences and responses to treatment or wellness services vary. Testimonials, client stories, educational information, or descriptions of potential benefits are not promises or guarantees of results.

VII. WEBSITE FORMS AND COMMUNICATIONS

The website may allow you to submit inquiries, request information or appointments, or provide information related to intake or admission. Information you submit should be accurate to the best of your knowledge. Submission does not guarantee an appointment, admission, insurance coverage, payment, eligibility, or a response within a particular time. Do not use general forms for urgent medical needs or emergencies.

VIII. SMS, TELEPHONE, AND EMAIL TERMS

By voluntarily providing contact information and requesting contact, you authorize e-motion wellness® to respond using the information you provide, subject to applicable law and the consent choices presented to you. If you affirmatively opt in to marketing or promotional SMS, message frequency may vary and message and data rates may apply. Consent to marketing texts is not a condition of receiving healthcare services. You may revoke marketing SMS consent by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or through another reasonable method that clearly communicates your request. Reply HELP for assistance. A one-time non-marketing confirmation may be sent after an opt-out. Mobile numbers, SMS consent, and SMS opt-in information will not be sold or rented and will not be shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process communications on our behalf. Treatment-related, appointment, transactional, and other healthcare communications may be subject to different consent and privacy requirements.

IX. PRIVACY AND HEALTH INFORMATION

Use of the website is also subject to the e-motion wellness® Privacy Policy & Notice of Privacy Practices. PHI may be protected by HIPAA, the Texas Medical Records Privacy Act, 42 CFR Part 2 when applicable, and other federal or Texas law. When applicable law provides greater protection than these Terms, that law controls.

X. COOKIES AND ONLINE TECHNOLOGIES

The website may use cookies, pixels, analytics tools, and similar technologies for website operation, functionality, security, analytics, and measurement of outreach or advertising. See the Privacy Policy & Notice of Privacy Practices for more information. Where required, visitors may be provided tools to manage certain cookie preferences.

XI. INTELLECTUAL PROPERTY

Unless otherwise indicated, website text, graphics, logos, trademarks, photographs, videos, illustrations, designs, downloadable materials, and other content are owned by or licensed to e-motion wellness® and protected by applicable law. You may use content for personal, non-commercial informational purposes. Without written permission, you may not materially reproduce, republish, redistribute, sell, commercially exploit, remove proprietary notices from, or falsely imply affiliation through protected content or branding.

XII. ACCEPTABLE USE

You may not use the website for unlawful or fraudulent purposes; interfere with its operation or security; attempt unauthorized access; introduce malicious code; unlawfully collect information about others; impersonate another person or organization; infringe another party’s rights; or damage, disable, overburden, or impair the website or related systems.

XIII. THIRD-PARTY LINKS AND SERVICES

The website may link to third-party websites or services for convenience or information. A link does not necessarily constitute endorsement. e-motion wellness® does not control and is not responsible for third-party availability, accuracy, security, privacy practices, products, services, or content.

XIV. WEBSITE ACCURACY AND AVAILABILITY

We make reasonable efforts to provide useful and accurate information, but content may contain errors, omissions, or become outdated. We may modify, remove, suspend, or discontinue content or functionality at any time and do not guarantee uninterrupted, secure, or error-free access.

XV. TESTIMONIALS AND EXPERIENCES

Testimonials, stories, quotes, or descriptions of individual experiences are not guarantees that another person will have the same or similar result. Where required, appropriate authorization will be obtained before identifiable client information is used.

XVI. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, completely secure, or that all information will always be current, accurate, or complete. Nothing in these Terms limits obligations that cannot legally be waived.

XVII. LIMITATION OF LIABILITY

To the fullest extent permitted by law, e-motion wellness® and its owners, officers, employees, contractors, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from access to, inability to access, reliance on, or use of the website. Nothing in these Terms excludes liability that cannot legally be excluded or waives rights under applicable healthcare, privacy, or consumer-protection law.

XVIII. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless e-motion wellness® and its affiliates, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, or reasonable expenses arising from your unlawful use of the website, material violation of these Terms, or infringement of another party’s rights.

XIX. GOVERNING LAW

These Terms and use of the website are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where federal law or another controlling law applies.

XX. CHANGES TO THESE TERMS

We may revise these Terms to reflect changes in the website, services, practices, or law. Updated Terms will be posted with a revised “Last Updated” date. Continued use after revised Terms are posted constitutes acceptance to the extent permitted by law.

XXI. CONTACT INFORMATION

Questions regarding these Terms may be directed to:

e-motion wellness®
431 Isom Road, Suite 204
San Antonio, TX 78216
210-880-4062
info@emotionwellness.com